Return
Return Policy
At therightsize, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy.
Our policy lasts 30 days from the date of delivery. If 30 days have gone by since your purchase was delivered, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. To complete your return, we require a receipt or proof of purchase.
To initiate a return, please contact our customer service team at returns@therightsize.com. We'll provide you with a return label and instructions for how to ship the item back to us. Please note that the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your payment provider.
If you received a damaged or defective item, please contact us as soon as possible at returns@therightsize.com. We'll provide you with a return label and instructions for how to return the item. We'll also arrange for a replacement item to be shipped to you free of charge.
Please note that we do not offer exchanges at this time. If you need a different size or color, you will need to initiate a return and place a new order for the desired item.
If you have any questions about our return policy, please don't hesitate to contact us at returns@therightsize.com.
At therightsize, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy.
Our policy lasts 30 days from the date of delivery. If 30 days have gone by since your purchase was delivered, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. To complete your return, we require a receipt or proof of purchase.
To initiate a return, please contact our customer service team at returns@therightsize.com. We'll provide you with a return label and instructions for how to ship the item back to us. Please note that the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your payment provider.
If you received a damaged or defective item, please contact us as soon as possible at returns@therightsize.com. We'll provide you with a return label and instructions for how to return the item. We'll also arrange for a replacement item to be shipped to you free of charge.
Please note that we do not offer exchanges at this time. If you need a different size or color, you will need to initiate a return and place a new order for the desired item.
If you have any questions about our return policy, please don't hesitate to contact us at returns@therightsize.com.
